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FAQs
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Do you have any questions? Ask us

F.A.Qs

Frequently asked questions

What types of digital services do you offer in Store HCDS?

We offer a comprehensive suite of digital services, including premium entertainment subscriptions, Microsoft and software licenses, WordPress tools, game shipping, and all other digital services to meet your needs.

How can I pay for a service at store HCDS?
You can easily and securely pay through electronic payment gateways Paysky and Paytubs, along with other available options in the store.
How long does it take to activate the service after payment?
Service activation usually takes a few minutes after payment confirmation, but it may take up to 24 hours in some cases depending on the service type.
What is store HCDS refund policy?
You must contact us via WhatsApp before activating any service, as each service has its own specific refund policy due to the nature of digital services. The service will only be activated after confirming agreement with its specific policy.
Can I get a refund or exchange the service?
Yes, according to the refund policy specific to each service, you may request a refund or exchange within a specified period provided the service has not been used.
How can I get technical support if I encounter a problem?
You can contact us directly via the support WhatsApp number or through the email listed on the contact page.
Are store HCDS services legal and secure?
We are committed to providing legal and secure services by working only with trusted providers and adhering to the highest security and privacy standards
Can I upgrade or modify my subscription later?
Yes, you can easily upgrade or modify your subscription by contacting our support team.
Can I get a copy of the invoice or receipt after purchase?
Yes, an electronic invoice or receipt is automatically sent to your email upon successful payment.
Is technical support available 24/7?
Technical support is available during official working hours, and you can leave a message or contact us via WhatsApp for the earliest response possible.
What is the difference between monthly and yearly subscriptions?
Monthly subscription covers one month of service, while the yearly subscription covers 12 months and usually comes at a lower price with additional savings.
Can I share my subscription with friends or family?
All subscriptions are personal and device-specific; sharing is not allowed to ensure the rights of all customers.
Why don't we sell IPTV subscriptions on our website?

These subscriptions come from unofficial sources and we do not know their nature. This reason conflicts with the site's policy, as we provide official products subject to official terms and specifications.

Other Questions

General questions

What should I do if I forget my password or cannot access my account?
You can request a password reset through the login page or contact technical support for assistance.
Are store HCDS services regularly updated and improved?
Yes, we continuously update and improve our services to meet customer needs and ensure high quality

Ask Us ...

Have questions ?

You can contact Store HCDS via messages here or via WhatsApp.